COVID-19 Guide for Residential Property Managers
Preparing the Residents and Animals for a Safer Community

This guide is intended for all residential property managers to increase the health and safety of
communities for people and their pets. The documents are customizable so that you can add your
logo and revise the information as appropriate for your community. Keep in mind that anything
you implement now to control contagious diseases will continue to serve your property and
community in the long term. Your outreach information (the letter and survey) do not need to ask
for a specific diagnosis—you are only trying to help residents facing a crisis. Respect privacy but
remain accessible so residents feel comfortable sharing their information and needs on a
voluntary basis. Download the guide here.