Information MS SPAN collects
MS SPAN collects two types of information about visitors to the Sites: (i) personal information you provide voluntarily, and (ii) tracking data, which may be automatically collected from visitors to the site.
(i) Personal Information
There are various ways in which you may voluntarily provide personal information through our site, such as your name, postal address, and email address. You may provide this information when you are signing up to receive updates, creating a user account, using our spay/neuter services, making a donation, ordering merchandise, registering for an event, requesting information, providing feedback, or responding to an action alert. If you are purchasing something or making a donation, you may be asked to provide your credit card details. This information is collected only with your knowledge and permission.
If you contact us directly, we may keep a record of your correspondence, including any personal information you provide.
If you leave comments on our site, we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection. After approval of your comment, your profile picture is visible to the public in the context of your comment. (Note if you upload images to the Sites, you should avoid uploading images with embedded location data (EXIF GPS) because other visitors may be able to download and extract location data from the images).
(ii) Tracking Data
Tracking data is information we may collect automatically from visitors to the site, such as their browser type, operating system, internet service provider or referring site through cookies and other means. Tracking data includes aggregate information, such as the total number of page visits or visits to the site, and the average time spent on individual pages on the site.
How MS SPAN Uses Your Information
MS SPAN uses information in various ways, including:
- To send you updates about campaigns and events;
- To respond to your inquiries and fulfill your requests, such as to process donations, schedule appointments, and to send vouchers;
- To accept payment for, ship, and send you confirmation of your merchandise orders;
- To remember your online profile and preferences;
- To personalize web and email content based on your interests and send you invitations to events in your area;
- To send you administrative information such as updates to our terms; and,
- To perform data analysis, and measure and improve the effectiveness of our campaigns and site.
If you leave a comment on our site, you may opt-in to save your name, email address and website in cookies for your own convenience, so you do not have to fill in your details next time you leave a comment.
Protecting Your Information
We are committed to protecting your privacy and take reasonable steps to protect the security of your information. To protect the data you submit to us via the internet, secure forms and encryption technology are in place for transactions on our sites.
Keeping Your Information
We will retain your personal data as long as necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory or internal policy requirements, or until you request the deletion of your data.
If you have an account on our site, or have left comments, you can also use the above contact information to request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Notification of changes
Last updated May 25, 2018
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