Privacy Policy

Privacy Policy

MS SPAN understands and shares your concern regarding the privacy and confidentiality of your personal information. This policy tells you how we use and maintain the privacy of personal information we collect in connection with our website. By using the site, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our site.

Information MS SPAN collects
MS SPAN collects two types of information about visitors to the Sites: (i) personal information you provide voluntarily, and (ii) tracking data, which may be automatically collected from visitors to the site.

(i) Personal Information

There are various ways in which you may voluntarily provide personal information through our site, such as your name, postal address, and email address. You may provide this information when you are signing up to receive updates, creating a user account, using our spay/neuter services, making a donation, ordering merchandise, registering for an event, requesting information, providing feedback, or responding to an action alert.  If you are purchasing something or making a donation, you may be asked to provide your credit card details. This information is collected only with your knowledge and permission.

If you contact us directly, we may keep a record of your correspondence, including any personal information you provide.

If you leave comments on our site, we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection. After approval of your comment, your profile picture is visible to the public in the context of your comment. (Note if you upload images to the Sites, you should avoid uploading images with embedded location data (EXIF GPS) because other visitors may be able to download and extract location data from the images).

(ii) Tracking Data

Tracking data is information we may collect automatically from visitors to the site, such as their browser type, operating system, internet service provider or referring site through cookies and other means. Tracking data includes aggregate information, such as the total number of page visits or visits to the site, and the average time spent on individual pages on the site.

How MS SPAN Uses Your Information
MS SPAN uses information in various ways, including:

  • To send you updates about campaigns and events;
  • To respond to your inquiries and fulfill your requests, such as to process donations, schedule appointments, and to send vouchers;
  • To accept payment for, ship, and send you confirmation of your merchandise orders;
  • To remember your online profile and preferences;
  • To personalize web and email content based on your interests and send you invitations to events in your area;
  • To send you administrative information such as updates to our terms; and,
  • To perform data analysis, and measure and improve the effectiveness of our campaigns and site.

A cookie is a small piece of data stored on your device that does not itself contain personal information. You can configure your browser to refuse cookies, although some pages may not function properly if you do so.

If you leave a comment on our site, you may opt-in to save your name, email address and website in cookies for your own convenience, so you do not have to fill in your details next time you leave a comment. 

MS SPAN and its third-party vendors such as Google, Facebook, and other social networks, may also use cookies to provide you personalized content and targeted advertising. We use Google Analytics, which uses cookies and similar technologies to anonymously collect information about the use of our site and report website trends, without identifying individual visitors. We also use Google AdWords advertising. These cookies do not identify you or provide access to your computer. You can manage the use of third-party cookies at You can learn about Google’s practices by going to, and you can manage your Google privacy settings by going to out.

Third-Party Websites
Articles on our Sites may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the same way as if you visited the other website. Our site also link to third-party websites. Though we carefully choose our third-party links, we cannot be responsible for the content of third party websites you visit, or their privacy policies. Third party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content, including tracking your interaction with embedded content if you have an account and are logged in to that website. Since we cannot control third-party sites, please read the individual privacy policies posted on the sites prior to use.

Protecting Your Information
We are committed to protecting your privacy and take reasonable steps to protect the security of your information. To protect the data you submit to us via the internet, secure forms and encryption technology are in place for transactions on our sites.

Keeping Your Information
We will retain your personal data as long as necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory or internal policy requirements, or until you request the deletion of your data.

Your Rights
You can unsubscribe from our communications at any time by clicking the unsubscribe link in any correspondence from us, or by contacting us at [email protected]. You can update or correct your data at any time by logging into your profile or contacting us. If you have any questions about this privacy policy, please contact us.

If you have an account on our site, or have left comments, you can also use the above contact information to request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Notification of changes
MS SPAN may amend this privacy policy at any time in its discretion and will post the amended policy on this page noting the date updates were made. Any changes to this privacy policy are effective when the revised privacy policy is posted. Your continued use of the site following these changes indicates your acceptance of the revised privacy policy.

Last updated May 25, 2018

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